Rooter 9-1-1 Plumbing Repair & Drain Service
Review Summary
Rooter 9-1-1 receives mixed reviews. Some customers praise their same-day service, knowledgeable technicians (particularly Chris), efficiency, and clear explanations. They appreciate the quick diagnostics and resolutions. However, other customers report repeat visits for the same issue, worsening problems after repairs, and ultimately needing to hire another plumber. One customer found the price steep. Overall, experiences vary, with some customers highly recommending the service and others strongly advising against it.
Reviews
View All on Google4.7
(100 reviews)
Rubien Hayes
I would like to say thanks to Rooter 911. I’m thankful they were able to give me same day service when I called.
Audra Luke
Great experience with this company. Chris came out & he was very quick and nice. He was very knowledgable and explained everything so that I could understand everything going on. Will definitely be calling them again if I have other plumbing needs & will definitely be recommending them to others.
Eric Angeletti
Been to my house 3 Times to fix the same problem and it get worst everytime he leaves. Don’t know how they are in business smh, I have to spend more money to get a real plumber out here to fix my problem this so called comps can’t fix. DO NOT RECOMMEND AT ALL!!! Do t waste your time or money, yall saying all there’s is no record that’s can’t be possible, it was a tall black guy came to my house and repaired my leaking garden tub had to come back out 2 more ti es because the leak stopped fro 5 hours and got worst to where it was a full poor tub would fill in 2 hours. The guy was a tall black guy look like Lebron James, it’s leaking to this day still, yall was sent to me thru choice warranty
Nicole M
I called this company, spoke with a tech and explained my issues. Someone came to my home and did my repairs in the rain. I am very pleased with the services and the prices. I will definitely use them again. If you have a bad or good experience take time to do reviews, it’s helpful more than you know.
Elizabeth Bourque
Chris was fast and efficient on a rainy and cold Saturday. He answered the first call after two other local businesses didn’t respond. Replaced my mom’s leaking hose bib without problem. Price was steep, but to be expected. Much appreciated.
H.B. Hatten
Rooter 911 is an approved vendor through my Home Warranty. So when I filed a claim with my home warranty for a leak under my kitchen sink, Rooter 911 was assigned. The gentleman working for the company called me the morning of my appointment to ensure I was at home and also to confirm what the problems were that I was having. When he arrived he looked at the problem under my kitchen sink and fixed the problem. He had all the supplies needed to complete the job, and he was finished with installation of the new trash disposal and had cleaned up the area within 15 minutes. I highly recommend Rooter 911 for your plumbing needs.
Ron Johnson
I called at approximately 11:00 AM on a Friday and by 5:00 PM they were at my home. Chris, the technician, explained everything to me in detail, gave me a quote for the cost, and would have replaced it the same day but for the plumbing supply company had closed. He assured me he would pick up my water heater on Monday morning and would be here for 10:00 AM. He was prompt and called first before coming. He got here at approximately 10:20 AM and was done before noon. I would recommend them highly and I would definitely use them again
CLYNT PARKER
Some things are too important to take a chance on trying to fix it yourself. I consider plumbing one of these things. Chris is a professional guy who knows his business. He is quick with diagnostics and resolutions. He is also a very nice man! If something isn't just right he stays with it until it is well done. Thank you Chris!